Shipping & Returns

Shipping Policy

Do you provide International delivery?

No not yet!

Can I return an item?

Absolutely, however, we do not offer refunds.

What is your exchange policy?

You have 5 days to exchange your item with a different size.

How do I track my order?

You will receive a tracking number after you purchase the item and once the item has been dispatched.

What if my item is faulty?

If your item is faulty when you receive it, please contact us by calling our phone number or send an email to bark@monjolichien.com within 2 days and we will replace your item.

Return & Refund Policy

Unfortunately, we do not offer refunds. However, we are able to exchange your item if it is faulty or if you need to change the size. However, make sure to check the size guide before checking out